Covington's Nursery and Landscape Co.

Phenomenal customer service. Although the houseplants are super priced up. Can get the same thing from Lowe’s for half the price. Sarah and Lily out by the Christmas trees were a delight. Sarah took her time showing me each of the types of trees and the flocking options. She also gave me some great advice on a few of my plants I had bought earlier. El upstairs was outstanding helping me pick out a gift for my niece. They understood all the words I did not and gave great input on what type of care each plant needed. Orion helped me in checkout and was just delightful.

I’ve loved Covington’s since I moved to Rowlett back in 2003. I’ve always had the best quality and longevity in their plants. I truly love their knowledge and their great customer service. Today Lynne spoke with me for a long time, answered every tedious question I had. I have NEVER, in 20 years, had a bad experience here. You get what you pay for. I’ll happily pay more to support this local small business than a home improvement store any day. (Photos of my favorite plant i got from Covington’s, my tropical hibiscus)

Update: Covington's reached out and remedied the situation. We remain loyal customers! We purchased several flats of Vincas and they are all dead or dying. Theyve been watered and taken care of from day one. I have been buying from Covington's for over a dozen years and they won't rectify the situation. Home Depot would. Sad to say they're losing my business on something they could easily fix.

For the past half-year, I've been in the process of evaluating various landscaping companies to revamp my outdoor space. Unfortunately, two of them promised plans but never followed through, and another well-known company failed to respond to my request to move to the next step. Feeling a bit disheartened, I was fortunate enough to be directed to Covington's Nursery, and the experience was nothing short of fantastic. Cindy, the talented landscape designer, promptly responded to my initial inquiry, demonstrating a level of professionalism that immediately set them apart. Scheduling an appointment was a breeze, and Cindy arrived punctually as promised. Throughout the entire process, she remained highly responsive to my messages, ensuring that I was engaged and informed. Cindy presented me with a stunning design that not only exceeded my expectations but also fell comfortably within my budget. Trusting her expertise, I granted her the freedom to select plants based on their suitability for sunlight and placement in my yard. The dedicated crew, true to Covington's commitment to excellence, arrived on schedule and completed the entire project within a swift two-day timeframe. What truly impressed me was Cindy's ongoing communication, providing regular updates on the project's progress. While a few additional plants were incorporated into the front yard, the transformation of my previously barren back yard was nothing short of miraculous. What was once a 'desert wasteland' is now a captivating work of art. I wholeheartedly recommend Covington's Nursery to anyone seeking a responsive, punctual, and professional landscaping service. Their attention to detail, creative vision, and commitment to customer satisfaction make them a standout choice in the industry.

This place rocks!!! I've lived in the area for 10 years and never been. But a friend suggested me Covington's products to help with my weeds. My friend's lawn is beautiful and he says after several years of using the same products I use, he was recommended to use Covington's products and hasn't looked back. So I'm trying it out. I went to get products for my weeds and ended up getting some ground cover for my flower beds and curb appeal. I was quite surprised at the size of the establishment. They are on 18 acres of land and they have a variety of plants, trees, shrubs and even the products for weeds. I was not out walking for a minute when a person in a yellow T-shirt walked over to help me. I had a lot of questions and she answered them. Then she pointed me to the plants that suited my description of what I needed--because I wasn't sure what I was looking for. Then as I was getting products for my weeds, the gentleman that helped me there was very knowledgeable. He was helpful and went above and beyond just answering my questions. He explained a lot to me and how to care for my yard and stop my weeds. 👍 I enjoyed the friendliness, the knowledge and the customer service of everyone I interacted with. They were also very helpful! I'm glad I discovered Covington's! 👍👍

. So we got plants from this nursery and spent $300 in their nursery. But when we put all plants in our pots they all die in one day and I went their nursery for help to ask them about the situation, talked to that person named was Tommy he was the manager he refuse to help and being rude and he said I am so sorry I will not be able to help you or give you refund or can’t give you a store credit. So if we gave so much water we do have drained under the pots all water got drained after we watered those plants. I showed them videos and pictures and they said Oo so the water got drained when you watered the plants so that’s good. Tommy was so rude and he didn’t gave us any good customer service he helped us with nothing with this matter so we waste our money by buying their stuff.

I got a black thumb and I gotta say, I absolutely loved the superior customer service here!!!!! I had so many questions, got lost on their 9 acres and to top it off, had no idea how to pick the right trees to replace the ones I lost during storm 🙄 Came there and everywhere I turned, there was a happy and knowledgeable face to help me! Once I got to the right tree section, Sammy drove me in the golf cart and we rode to see the Crepe Myrtles! So many to choose from but Sammy helped me pick the best looking two! Check out was smooth and everything was explained so thoroughly! I paid to get the trees delivered and planted. They’re about 6 weeks behind on delivery but it’s worth the wait since the trees are insured for a year once installed! Discounts for buying multiple and being a member. They sell firewood here too! Rocks! And I saw a 1/2 off tent! I wished it wasn’t raining so badly but I’ll have to hike back here again! Loved my experience here! Thank you team!!!!